Help Center
41 articles available in this slice.
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VerityLaw User Manual Index
Entry point for the VerityLaw Zero-to-Hero help set covering the staff dashboard and client portal workflows.
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VerityLaw Overview
Product overview explaining what VerityLaw does, who uses it, and how the current staff dashboard and client portal fit together.
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Roles and Workspaces
Practical guide to who uses VerityLaw, what each workspace is for, and where users should perform their work in the current dashboard and portal model.
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Navigation and Layout
How navigation works across the VerityLaw staff dashboard and client portal surfaces.
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Getting Started and First Login
First-day setup guide for new internal users and portal users entering the current VerityLaw app for the first time.
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Admin and Governance Operations
Manual for the internal VerityLaw dashboard workspace, with emphasis on governance, privacy oversight, administration, and daily operational control.
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Cases and Clients
Step-by-step user manual for creating and managing client organisations and legal matters in the current VerityLaw dashboard workspace.
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Compliance Operations
Manual for working with privacy, compliance status, data subject requests, and related governance workflows in the current VerityLaw dashboard and portal surfaces.
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Documents, Billing, and Trust
User guide for document generation, legal billing workflows, and trust accounting operations in the current VerityLaw dashboard workspace.
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Portal Experience
End-user guide for the VerityLaw client portal covering dashboard, cases, documents, invoices, messages, and compliance.
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VerityLaw Source Intake Crosswalk
Map the VerityLaw intake and specification packs to the current help manuals, workstream pages, and control pages.
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VerityLaw Screen Map
Route-level map of the current VerityLaw staff dashboard and client portal surfaces, with notes on supporting legacy surfaces.
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VerityLaw Functionality Gap Map
Traceability page mapping current VerityLaw manuals to live dashboard and portal surfaces, partial workflows, and backlog items that are not yet fully implemented.
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Getting Started With VerityLaw
Compatibility entry point for the VerityLaw help set. Use the indexed Zero-to-Hero manuals for the current first-login flow.
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VerityLaw Module Manual Index
Entry point for the VerityLaw module manuals covering Practice, Privacy, Finance, and Contracts workflows in the current dashboard UI.
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Working in Practice
SOP-style guide for the Practice area covering dashboard review, cases, workflows, clients, documents, and AI Legal routes in the current VerityLaw UI.
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Working in Privacy Overview and Information Officer
SOP-style guide for the Privacy overview routes covering the privacy dashboard, processing-activity register, Information Officer details, compliance health, operators, and data-flow review.
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Working in Consent, DSAR, and PAIA
SOP-style guide for consent records, DSAR handling, subject self-service, PAIA manual tracking, PAIA reporting, and appeals in the current VerityLaw UI.
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Working in Risk, Breach, and DPA
SOP-style guide for privacy impact assessments, legitimate-interest assessments, breach handling, incident reporting, and DPA management in the current VerityLaw UI.
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Working in Policies, Training, and Team Compliance
SOP-style guide for policy management, notices, acknowledgement reporting, training records, training CMS and deployment, team dashboards, self-service compliance pages, and nudges.
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Working in Finance
SOP-style guide for the current Billing, Time Entries, and Trust routes in the VerityLaw dashboard, with clear notes on which pages are review-only or thin.
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Working in Contracts and Negotiations
SOP-style guide for the current Contracts routes covering contract creation, repository review, obligations, negotiations, and the contract-intelligence dashboards.
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Working in Client Operations
SOP manual for the Client Operations area covering onboarding queues, managed-compliance task tracking, and sector-pack oversight.
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Working in Diligence and Tenders
SOP manual for due-diligence review and tender monitoring covering data-room triage, issue registers, policy mapping, bid scoring, and response review.
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Working in Governance
SOP manual for the Governance area covering entity registers, authority review, board packs, resolutions, and delegation tracking.
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Working in Intelligence and Remediation
SOP manual for the current intelligence and remediation surfaces covering privacy monitoring, compliance scoring, enforcement risk, remediation programs, and reports.
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Working in Verification
SOP manual for the Verification area covering dashboard review, KYC, KYB, bank verification, monitoring, and direct verification-detail routes.
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Running Administration
SOP manual for the Administration area covering users, departments, roles, jurisdiction tools, tokens, vault, licenses, system health, settings, POPIA roles, nudges, and audit logs.
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Using API and Integrations
SOP manual for the API section covering overview metrics, key management, webhook review, documentation, and usage analytics, with honest notes on thin creation flows.
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Using the Client Portal
SOP manual for the live client-portal routes under `/portal`, covering dashboard, cases, documents, invoices, messages, and compliance.
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VerityLaw Task Manual Index
Entry point for task-level SOP pages covering the current create, record, and review workflows exposed in the VerityLaw dashboard.
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Creating a Client
SOP for adding a new client organisation from the current Clients list and New Client form in the VerityLaw dashboard.
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Opening a Case
SOP for creating a new legal matter from the Cases list and New Case form in the VerityLaw dashboard.
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Creating a Contract
SOP for using the current guided contract wizard to create a draft contract record in the VerityLaw dashboard.
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Recording Consent
SOP for creating and reviewing a consent record from the current Consent Management screens in the VerityLaw dashboard.
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Logging a DSAR
SOP for creating a Data Subject Access Request and reviewing it in the current DSAR Management register.
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Reporting a Data Breach
SOP for creating a new breach record and reviewing it in the current Data Breach Register.
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Creating a Privacy Notice
SOP for creating a privacy notice and reviewing it in the current Privacy Notices register.
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Managing a Policy Record
SOP for creating a policy record, reviewing the policy register, and using the current version-history route when it is available.
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Logging Time and Reviewing Billing
SOP for using the current Billing dashboard and Time Tracking screen, with clear notes on the parts that are review-only or not visibly wired end to end.
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Creating a User
SOP for adding a user account from the current Users list and New User form in the VerityLaw dashboard.